- Why Ligentia
- What we do
- How we help
Ligentia goes beyond boundaries to take the complexity out of managing your global supply chain. Our team of passionate problem solvers, backed by smart technology and flexible infrastructure, are here to make sure your goods get exactly where they need to be.Find out more
Backed by smart technology and flexible infrastructure, our people make supply chains less complicated. Want to know more about how we can help? Hear our story, with a little help from our diverse and passionate team.
supply chain experts
customer orders managed annually through Ligentix
We surveyed industry experts to find out how you can react to disruption quicker and easier for a smooth-running supply chain.Read the report
Developed in collaboration with businesses like yours, Ligentix gives you the big picture view you need to build the most cost-effective, efficient version of your supply chain. Be that our SKU-level view, deep data analytics or useful industry insights.
Our requirement for an International freight partner had to marry up with the Myer Customer First Plan and our move into becoming a data driven business. Ligentia’s commitment to proven technology and supply chain visibility, combined with their customer hub and people approach, made it an easy decision for us. Ligentia’s freight and OVAS services coverage from Asia, Sub-continent and European origins, provides Myer with a dependable and agile supply chain platform to deliver our directly sourced products into Australia effectively and with transparent efficiency.
We have seen significant growth within our business over the last 4 years and Ligentia have played an integral part in supporting that growth by assisting with the increasing movement of goods whilst implementing new initiatives to drive down costs. Ligentia is unique in their approach to supply chain management; they show a pro-active determination in firstly understanding our business which gives me confidence that the solutions they present are aligned to our individual business objectives.
The customer service is what puts Ligentia ahead of other freight forwarders, you can trust that they have all aspects covered. This allows us to have a hands-off approach to the transit and clearance of stock. It’s been a very challenging couple of years within supply chain, especially in the freight market. The excellent communication Ligentia provides means we can communicate any issues straight away so that we keep both internal and external stakeholders updated.
When Freedom needed ocean freight space we turned to Ligentia and they found ways to support us, they did it again when we needed emergency warehousing space. Now we partner with Ligentia for ocean freight and can comfortably rely on them to know and anticipate our needs and ensure we have the best solutions available to us.
We experience genuine benefits from Ligentia’s partnership approach. We have created a relationship of a two-way challenge, so we’re working harder and smarter to arrive at the best possible outcome at every stage in our process. It means that together we’re realising significant improvements in supply chain performance. We’ve also been able to automate substantial portions of the end-to-end process that were operated manually with our previous provider. The net result is that we are saving time and money, whilst driving up accuracy and delivering better performance data back to the business. I’m really excited about our future as we achieve market leading supply chain development.
The dedicated global team at Ligentia is a small but extremely dedicated and knowledgeable team involved in every part of our overseas supply chain whether that be liaising with our suppliers, our carriers, hauliers or our internal DC and vehicle booking teams. I very much appreciate and value the commitment and loyalty shown by everyone, at every level, involved in our account at Ligentia.
The Ligentia team has helped us to transform our international supply chain through supplier collaboration and world-class PO visibility, which was even more crucial in the uncertain times of Covid. The Works are always looking at ways to continue offering our customers the best possible experience in our 530 stores and on our ecommerce platform. Ligentia, through their technology and operation, are adding significant value in all areas of our business.