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Internal Values

These are our internal values, arrived at via extensive research and consultation with people from the whole of our organisation:

Loyalty

Our loyalty is about the emotional and intellectual bonds we forge with customers and colleagues alike. Our loyalty is evidence of our wholehearted commitment to our customers and our business. It enables us to forge relationships that will stand the test of time.

Respect

We treat people the way we would hope to be treated, showing empathy and kindness and being courteous in all aspects of our interactions with others. By being respectful in our thoughts and our actions, our behaviour will please others and contribute to the spirit of partnership that is core to our brand.

Honesty

Honesty is about being truthful, open and direct. We are trustworthy and reliable. We are honest about what we can and will deliver and we are dedicated to fulfilling our promises. This is one of the fundamental reasons our customers value and rely on our advice and service.

Teamwork

Teamwork is about working together and combining our contributions to achieve our goals. We co-operate with colleagues and customers to deliver effective solutions and we plan and co-ordinate our activities together, in order to achieve the best possible results.

Customer Focus

Our customer focus begins with a deep and insightful understanding of each customer’s business. Exercising our knowledge and experience, we demonstrate empathy in our dealings with customers and colleagues and we work with tenacity and dedication to deliver. We never lose sight of what is important to our customers and this guides every aspect of our operation.

Recent News

Brexit: We share your frustrations…..

April 4th, 2019|0 Comments

BUT we can continue talking about what we do know if we leave the EU with a ‘no deal’. Zero [...]

Freight Trends Overview: 4th April 2019

April 4th, 2019|0 Comments

Ocean freight highlights • Rollovers for several loops with 2M/ Ocean Alliance/ The Alliance after aggressive rate adjustments and capacity [...]

Latest Tweets

Early #Easter treats were well received this morning by our colleagues #EasterSorted https://t.co/zZeOvz6PVZ
As we focus on enhancing our presence in #Asia this month our #Tianjin team are settling into their new office… https://t.co/XgS4wVusHD
#welcome to Alistair Cochran who has joined our #Asia team as Sales Director this week https://t.co/BrrPQZmrJl