- Why Ligentia
- What we do
- How we help
Automating the international supply chain for one of Australia’s best known retailers.
Having worked with their existing provider for 12+ years, a large Australian fashion retailer and importer was looking for some fresh thinking.
The customer felt that they no longer knew what good looked like and were seeking a new partner with a strong reputation for innovation. In 2020, Ligentia was selected to take on the management of its international supply chain with the objective to improve supply chain efficiency, increase vendor compliance and deliver added value.
The requirements of the project were complex. To ensure the solution could be up and running as quickly as possible, the technical solution providing real-time critical path milestone PO lifecycle visibility from origin to distribution centre locations in Australia needed to replicate the existing set-up – including 12 separate integrations with their internal systems.
From day one, we made a number of enhancements to the existing supply chain operations, including:
The original implementation was delivered with a significant focus on risk management, including the following measures:
In addition to the technical solution, Ligentia provides value added services to further optimise the customer’s supply chain. Delivered at our 4 dedicated hubs (Shanghai, Shenzhen, Mumbai and Melbourne), and crucial to the vendor compliance support that we provide, these services include:
The customer’s logistics team works closely with our customer success team on the ground in China to anticipate and mitigate volume spikes. However, there are strategies in place to ramp up output for peak periods such as Christmas trading.
Over the first year of the partnership, we supported the customer in shipping, storing and distributing 4500TEU into Australia. What’s more, the customer has benefitted from:
Following the successful first year of the engagement, Ligentia is moving into a phase of continual improvement, with the aim of reducing technical complexity (where this is possible) and driving further innovation to allow the retailer to extract even greater value from their supply chain.
Book a call today with one of our supply chain experts to learn more about how we can help.Get in touch