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Southampton Port Update

Due to a backlog of trucks Southampton port is stopping vehicles from entering on their booked VBS slots today. VBS slot times of 06:00, 07:00 and 08:00 have had their slot times pushed back to 09:00, 10:00 and 11:00.

We are also aware that the empty container issues at Southampton port are gradually worsening:

  • ONE are now refusing to accept any empties back into Southampton. Suppliers are being offered Manchester, Liverpool, London or to wait until Monday.
  • CMA empties are going to Portsmouth which incurs an average additional £150 per container from suppliers.
  • HAPAG are continuing to restitute in Southampton however the depots available are only open between 08:00 and 17:00 which are times drivers historically are away from the port area. Due to high volumes, these depot queues can be anything up to a 6hr wait.

Any empty containers returning by rail are also bound by the above parameters and charges. Due to the disruption at Southampton as they struggle to move boxes around in time, there is already an increase in the number of rail failures. Furthermore rail providers have very little control meaning recovery options are limited and a quick recovery may not be a viable option if a container fails to rail.

Our Customer Success teams will continue to keep customers updated on affected shipments as we remain focused on finding the best possible solutions at this challenging time. 

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