Back to Customer Stories

Jaffé Feathers

High-end fashion and couture, zero drama freight

 

Ben Jaffe – Jaffe Feathers

Ben Jaffe runs a family business that has been operating since 1976. The business is highly specialised, bringing in feathers from overseas to supply various trades including milliners, the performing arts, film and the military.

Due to rules and regulations surrounding the import of animal products, Ben relies on the team at Ligentia to make care of the fine print, to make sure goods enjoy a smooth passage through customs.

Ben took over the business in 2003 and began working with Ligentia in 2008 – but comments that a previous supplier was not on-point with the paperwork, meaning that goods shipped had been returned to origin in South Africa – causing delays and cost that can hit a smaller business hard.

Today, Ben has no such worries. Bringing feathers in from many locations, the product is washed and dyed and stored within the business and then shipped out by courier to customers in the UK, Europe and the states.

Jaffe products have featured in Warner Bros films, on the stage, in hats at Royal Ascot, as part of an outfit for Pink at the high profile Brit Awards and as parts of outfits for the Queen’s Guard.

These are high impact products. But now with low drama as far as the supply chain is concerned, thanks to the support of the Ligentia team.

Ben remembers that last time a supply chain challenge surfaced, it was in connection the inclusion of mothballs in the packaging (which are now banned in some places).  But any disruption was avoided, thanks to the attention and diligence of the Ligentia team – who anticipate problems such as this and provide pre-alerts to border inspection. With this prior warning, the goods are ensured a smoother passage through customs – meaning the supply chain runs with minimum interruption.

Ben comments: ‘With the team at Ligentia taking care of all the fine details and paperwork, I can get on with giving my customers superb service and support.’

Attention to detail is everything when it comes to securing your goods a smooth passage through customs.  Why not let the Ligentia team do what they do best and make freight as easy as 1-2-3. Simply tell us what you need.

Back to Customer Stories

Reydon Sports

Two fast-moving import businesses – one total commitment to customer care.   Frank Doherty, Managing Director – Reydon Sports &…

Read more.

ICON Health and Fitness

Keeping the global supply chain in great shape.   Racheal Sharp – ICON Europe ICON Health & Fitness is the…

Read more.

Jaffé Feathers

High-end fashion and couture, zero drama freight   Ben Jaffe – Jaffe Feathers Ben Jaffe runs a family business that…

Read more.