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Rapid Response Team on the Front Foot

Ligentia’s Rapid Response team is primed and ready to find solutions for customers vying for vital freight services and warehouse space as the challenging landscape for Q4 peak, PPE storage and pre-Brexit bulk approaches.

Rapid Response combines over 20 years of logistics expertise, state-of-the-art digital supply chain technology, and a global network of partners. COVID-19 has led to a dramatic surge in enquiries from new customers needing agile, resilient, effective and reliable solutions to complex logistics challenges. The Rapid Response Team is embracing such challenges, as Global Product and Development Director and Rapid Response lead, Lee Alderman-Davis explains; “As lockdowns took hold the Rapid Response Team saw a huge spike in enquiries from organisations expanding their product range into new sectors, particularly those of PPE and medical equipment. Suddenly they’re importing large quantities into new and unfamiliar territories and urgently require support to source significant warehouse space and fulfilment services at destination.

“The Rapid Response team is ably equipped to provide solutions to urgent requests from customers that need to move quickly. Drawing on our international supply chain expertise we were able to schedule freight into regions where passenger travel was no longer an option to move cargo. We also have a network that allows us to reach out to partners to find solutions for clients even in areas where we don’t have our own assets.”

Speed and agility were put to the test recently as a new Ligentia customer urgently needed to transport and distribute bulk quantities medical equipment. With 95% of the world’s cargo moving in passenger aircraft and COVID-19 decimating passenger travel, the Rapid Response Team were able to organise a full charter.

We expect the demand for resilient and agile supply chain solutions to increase over the coming months. Significant events such as Brexit, national and international lockdowns and a high demand on warehousing space will all create interconnected challenges.

It’s exactly the type of challenge the Ligentia Rapid Response team relish. As Lee Alderman-Davis explains; “We have the technology and the team, as well as global coverage to find solutions for our customers. We’re agile and well versed in handling urgent shipments of a sensitive and complex nature. Our Rapid Response team is available 24/7 ready to handle time-critical and often complex requests for customers that need to move quickly, we’re ready for the challenges ahead.”

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