As consumers put pressure on retailers to have the right products available, at the right price and at the right time, we know that increasing pressure is on you to deliver. One mistake could mean a loss in customer confidence and a reduction in orders placed. Consumers are demanding more, causing demand volatility, which requires increased supply chain flexibility.
Our core industry focus is retail, allowing us to build a dedicated team of experts and ensuring our service capability is aligned to our retail customers. Our customers range from leading department stores to small niche businesses whereby every customer is special to us. The development of our proprietary IT software platform, Ligentix, demonstrates our passion and commitment to the retail industry with vendor management, tracking and business reporting facilitated within our system packages.
A defined set of metrics helps you navigate, prioritise and focus, ensuring day to day delivery is achieved. KPI’s can indicate recovery from irregularities and progress towards strategic goals, giving guidance throughout the supply chain and hopefully driving the right kind of behaviour at all levels of management. The analytical tools we make available through Ligentix can be used to keep you one step ahead of your competition.
For further information on the solutions available through our retail team please complete the enquiry form and we will contact you within 48 hours, alternatively contact your nearest Ligentia office.