- Why Ligentia
- What we do
- How we help
The Customer Success team are pivotal to delivering a great service to our customer base and work to solve our customer problems and questions in a collaborative environment with Ligentia colleagues around the world. We pride ourselves on excellent customer service and the Customer Success Manager is key to delivering this.
The Customer Success team work through our award winning Customer Hub and Ligentix software to promptly resolve questions and work with the wider Customer Experience team to provide full support to our customer base which ranges from well-known retailers, manufacturers and consumer brands and smaller businesses. The Customer Success team covers all transport modes and trade lanes, but with Asia to UK sea freight as a particular focus.
Key Skills & Experience
Our Working Environment
We offer a hybrid working environment, requiring at least 3 days a week in the office for collaboration and team meetings.
Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored.
Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.